Shipping policy

Last updated: May 16, 2026

SheetTempla.store is operated by MARTINEZ DE LAGUNA SAENZ DE PIPAON, a sole trader (auto‑entrepreneur) registered in Spain. All products sold on this website are digital goods — specifically, Google Sheets templates, spreadsheets, and financial trackers. As such, no physical shipping or delivery is required.

Business operator: MARTINEZ DE LAGUNA SAENZ DE PIPAON (sole trader)

Trading as: SheetTempla.store

Email: support@sheettempla.store

Phone: +34 914 29 65 611

Address: Calle de la Verónica 4, 28014 Madrid, Spain

Instant Digital Delivery

Immediately after your payment is successfully processed, you will receive:

An email confirmation containing a secure download link to your purchased template(s).
Access to your files directly from your account dashboard (if you created an account during checkout).

Delivery is instant — typically within seconds of completing your purchase. No physical items will be shipped to your address.

What to Do If You Don't Receive Your Download

If you do not receive the download email within 15 minutes of purchase, please check your spam or junk folder. Still missing? Contact us at support@sheettempla.store with your order number, and we will resend the link immediately.

Incorrect Email Address

You are responsible for providing a valid and functional email address at checkout. If you enter an incorrect email address, we will attempt to locate your order using other provided information, but we cannot guarantee delivery. Please double‑check your email before completing your purchase.

Download Issues

If you experience technical problems downloading your file (e.g., corrupted file, broken link), please email us within 7 days of purchase. We will verify the issue and provide a corrected download link or, if necessary, a refund in accordance with our Return and Refund Policy.

No Physical Shipping Charges

Because all products are delivered digitally, you will never be charged any shipping, handling, or customs fees. The price you see at checkout is the final price, plus any applicable taxes (e.g., Spanish VAT for EU customers).

European Union Customers

For customers within the European Union, your right of withdrawal (cooling‑off period) for digital products is lost once you have started the download. By completing your purchase, you consent to immediate delivery and acknowledge that you cannot cancel the order after the file has been accessed. More details are available in our Return and Refund Policy.